right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us
+ 49 9342 - 88020
F: +49 9342 96791-3300
(The normal connection prices of the caller's provider apply)
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we must reimburse you for all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You as the buyer are responsible for the return shipping costs .
You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to the following address
to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of revocation
Please understand that the revocation must remain excluded if the goods are manufactured according to your customer specifications or are clearly tailored to personal needs or goods are not suitable for return due to their nature (e.g. for hygienic reasons), if the goods are quickly spoil or whose use-by date has passed.