General Terms and Conditions

§ 1 Seller, Webshop, Consumers, Entrepreneurs, Customers

(1) The seller within the meaning of these GTC (General Terms and Conditions) and thus the contractual partner is:

Straub GmbH
Otto-Schott-Straße 33
D-97877 Wertheim
District Court of Mannheim, HRB 570014
VAT ID No.: DE811205632

Contact:
Email: shop@bettina-barty.de
Service Hotline: +49 (0) 9342 8802-0
Fax: +49 (0) 9342 8802-44
(The provider's standard call charges apply to the caller)

Service hours:
Monday to Thursday: 08:00 AM to 04:30 PM
Friday: 08:00 AM to 12:00 PM

(2) Webshop within the meaning of these GTC is the online sales platform at https://www.bettina-barty.de.

(3) Consumers are natural persons who enter into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.

(4) Entrepreneurs are natural or legal persons or legally capable partnerships that, when entering into a legal transaction, act in the exercise of their commercial or independent professional activity.

(5) Customers within the meaning of these GTC are both consumers and entrepreneurs.

(6) Business days are all weekdays with the exception of Saturdays, Sundays, and public holidays.

§ 2 Scope of Application

These GTC apply exclusively to all orders placed through our webshop. Deviating terms and conditions of the customer shall not apply.

§ 3 Customer's Personal Data

(1) Orders can be placed as a guest or via a customer account.

(2) The customer is responsible for the accuracy of the data provided.

(3) Access credentials must be kept confidential.

(4) Only one customer account is permitted per customer.

§ 4 Prices and Shipping Costs

(1) All prices include statutory VAT.

(2) Shipping costs are shown separately.

(3) Free shipping from 25.00 EUR within Germany and from 50.00 EUR to Austria.

§ 5 Conclusion of Contract

(1) The presentation of products does not constitute a binding offer.

(2) By clicking on "buy now" (order with obligation to pay), you submit a binding offer.

(3) The contract is concluded upon the shipment or invoice confirmation.

§ 6 Cancellation Policy

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day you received the goods.

To exercise your right of cancellation, you must inform us:

Straub GmbH
Otto-Schott-Straße 33
97877 Wertheim
Phone: +49 (0) 9342 8802-0
Fax: +49 (0) 9342 8802-44
Email: shop@bettina-barty.de

Sending the notice in a timely manner is sufficient to meet the deadline.

Consequences of Cancellation

In the event of cancellation, we will refund all payments within fourteen days.

The repayment will be made using the same means of payment.

You bear the costs of the return shipment.

End of Cancellation Policy

§ 7 Payment

Payment can be made via PayPal, Klarna, Google Pay, Apple Pay, or credit card (Visa, Mastercard, American Express, Maestro, UnionPay).

§ 8 Late Payment

In case of late payment, we charge default interest in accordance with statutory regulations.

§ 9 Retention of Title

The goods remain our property until full payment has been received.

§ 10 Delivery

Shipping is carried out by DHL within Germany and Austria.

§ 11 Warranty

Statutory warranty rights apply.

§ 12 Liability

We are only liable for intent, gross negligence, or breach of essential contractual obligations.

§ 13 Data Protection

Information on data protection can be found at: Privacy Policy.

§ 14 Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

The place of jurisdiction is Mosbach if the customer is a merchant.

Should individual provisions be ineffective, the remainder of the contract shall remain effective.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.